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    • Industrial Shutter Automation >
      • Grifco ML4103 Industrial Shutter Opener
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  • Home
  • About Us
  • Products
    • Powermesh Garage Door Controller
    • Sectional Garage Door Openers >
      • SD800 Garage Door Opener
      • SD1200 Garage Door Opener
      • Marantec Comfort 270 Sectional Garage Door Opener
      • Marantec Comfort 280 Sectional Garage Door Opener
      • Marantec Comfort 380 Sectional Garage Door Opener
      • Whisper Drive Garage Door Opener
      • Tiltmaster Garage Door Opener
      • CyclonePro Garage Door Opener
      • Commander myQ Garage Door Opener
    • Garage Roller Door Openers >
      • Marantec SR1000 Roller Door Opener
      • Marantec SR1300 Roller Door Opener
      • RD800 Garage Roller Door Opener
      • RD1200 Garage Roller Door Opener
      • WeatherDrive Roller Door Opener
      • QuietDrive Pro Roller Door Opener
      • SilentDrive Pro Roller Door Opener
      • OverDrive Roller Door Opener
      • SilentDrive Elite myQ Roller Door Opener
    • Industrial Shutter Automation >
      • Grifco ML4103 Industrial Shutter Opener
      • Grifco RKML4051 Industrial Shutter Opener
      • Grifco ML4102 Industrial Shutter Opener
      • Grifco LS-Drive Sectional Door Opener
      • Grifco S-Drive Sectional Door Opener
    • Handsets
    • Garage Door Accessories
  • Technical Support
    • FAQ
    • Warranty
    • Trouble Shooting
    • How To Videos
    • Brochures
  • Key Suppliers
  • Contact Us
  • E-STORE
Roller Doors
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​My handset is not working or has poor range.
- Change battery.
- Recode handset (refer below).
- Check for obstruction or interference to frequency.
- If Stanley handset, check to ensure that dip switches match up with receiver.
- Check that the unit is engaged on automatic operation.
- Ensure that power is turned on.

How do I code the handset?
- Please refer to Installation Manual for instructions.

Door Operates but fails to fully open or reverses before closing.
- Check manual operation for correct balance, not binding. Adjust if necessary.
- Spray silicone lubricant into tracks. Do not grease.
- Check/adjust safety sensitivity setting.
- Check limits.

My motor appears to be running slow.
- Clean and lubricate tracks otherwise call serviceman.

How do I operate my door manually in the event of a power failure?
- To disengage
- Pull manual release lever (red handle) downwards
- To engage
- Pull manual release lever (red handle)

What does our Warranty cover?
Please refer to the warranty policy in your installation / user manual. 

My motor turns but the door does not move.
- Check that the motor is properly engaged and is not in manual operation mode.

Sectional Doors

How do I operate my door manually in the event of a power failure?
- Pull on red string, hanging from motor.

Door does not work but chain/belt goes around
- Re-engage door on to carrier.

The light flashes X times.
- Refer to Installation manual FAQ section.
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